Retail Sales Associate

ARLINGTON HEIGHTS, IL

Part Time to Full Time

Entry Level

Position Summary
The primary responsibility for all positions with Matts’ Ace Hardware is to WOW Every Customer Every Time and uphold the Core Values as determined by the management team. Floor associates are responsible for engaging the customer, determining their needs and projecting requirements.

Essential Duties and Responsibilities

Help unload incoming trucks and put away merchandise (as arranged by management). Maintain your assigned department: Keep clean, organized and fully stocked.
Execute the daily operational, day-to-day goals and priorities assigned by store management displaying a “Speed is Life” attitude. Move with a sense of urgency while paying attention to the details.
Cooperate with others and work well as part of a retail team, for example actively participate in daily huddle meetings, share ideas for improvement with management.
Remove promotional bin tags from displays, and price tags as required following sales events, flyers, etc.
Restock merchandise displays as needed, watch end caps and side wings.
Handle special orders for all non-stock items. It always takes two associates to say “No.” Never tell a customer no without checking with a floor manager, assistant manager or store manager
Always be polite and attentive to customers. Make eye contact and smile. Do not avoid customers.
Promote the Ace Rewards program to all customers, describe the Ace Helpful Promise(s) and use the Magic Question.
Maintain awareness of all promotions and advertisement so you can tell customers about special sales.
Always wear your radio and headset in order to effectively communicate with other associates or management.

Required Knowledge, Skills and Abilities

Able to communicate professionally with customers and team members
Skilled at providing prompt, friendly and attentive customer service
Strong organizational skills with a passion for details
Willing to learn all areas of the store and help train others
Proven track record of being a team player
Knowledge and experience of various departments is strongly desired.
A continuous pattern of regular and prompt attendance is required.
Availability must be flexible including evenings, weekends and holidays.
Bilingual (Spanish) verbal and written communication skills strongly preferred

Physical Requirements
The minimum physical requirements for this position include:

Ability to stand for an extended period of time, walk, reach, and bend to perform job duties

Move and handle merchandise up to 40 pounds, and fixtures throughout the store, which entails lifting and perform all functions as set forth

Job responsibilities may change based on the needs of the business.

Apply for this position

Required*

First Name*

Last Name*

Email Address*

Phone*

Address

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Are you legally authorized to work in this country?*

Will you now or in the future require employer sponsorship for work authorization?*

Are you able to provide proof of identity and work eligibility if hired?*

What is your earliest available start date?

How many years of relevant experience do you have? (nearest number of years)*

Please briefly describe your experience most relevant to this role.

Have you worked in a similar role before?*

If yes to the above, please describe briefly.

What is your salary or hourly expectations?

Are you comfortable with the posted compensation range for this role?

Why are you interested in this position?*

Why are you considering a new opportunity at this time?

Is there anything that may affect your ability to perform the essential duties of this role, with or without reasonable accommodation?

Please share any additional information you would like us to consider.

If you have a resume, please feel free to upload here.

Human Check*

Submit Application

Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.

Retail Sales Associate

Apply for this position